Are the responsible gaming tools available for free?

Yes, all of Bejil's responsible gaming tools — deposit limits, session timers, Reality Check, cooldown, and self-exclusion — are completely free. You can activate any of them from your account settings at any time.

Will I lose my balance if I activate self-exclusion?

No. Activating self-exclusion keeps your account balance fully secure. Once the exclusion period ends, you can return to your account and withdraw your funds. No gameplay is possible before the period expires.

What should I do if someone I know has a gaming problem?

Start by having an open, non-judgmental conversation with them — approach it with empathy. Encourage them to use Bejil's responsible gaming tools. If needed, reach out to our support team; we're here to guide family members too.

Does lowering my deposit limit take effect immediately?

Yes, requests to lower your deposit limit take effect immediately. However, increasing your limit is subject to a 24-hour cooldown period — this helps prevent impulsive decisions.

Can players under 18 play on Bejil?

Absolutely not. Bejil strictly enforces an 18+ policy. Age is verified at registration, and accounts for anyone under 18 are not approved. If someone attempts to register with false information, their account will be permanently closed.

Can gaming really become addictive?

Yes, online gaming can become addictive for some people — particularly those dealing with stress, loneliness, or financial hardship. This is not a sign of weakness; it's a health issue that requires the right support. Bejil is always committed to raising awareness and providing help.

bejil | Responsible Gaming — Play Smart, Stay in Control

1 What is Responsible Gaming?

Responsible gaming is a mindset where you treat gaming as a form of entertainment — not a source of income or a solution to problems. Bejil's responsible gaming program is designed to help you play consciously, in a controlled way, and with genuine enjoyment.

Online gaming is growing in popularity across Bangladesh, with people of all ages — from younger generations to older adults — enjoying casino games, slots, and Sports Betting. However, gaming habits can sometimes spiral out of control. Bejil wants you to stay aware and take steps to prevent that from happening.

Responsible gaming isn't just about following rules — it's about knowing yourself. How much you can play, how much BDT fits within your budget, when to take a break — making these decisions consciously is what responsible gaming is all about.

Keep in mind: Playing at Bejil is entirely voluntary entertainment. Never play with borrowed money or by dipping into your savings.

2 Bejil's Responsible Gaming Principles

Bejil has believed from day one that a great gaming platform's responsibility goes beyond offering fun games — it also means looking after the wellbeing of its users. Our core responsible gaming principles are:

Age verification is mandatory: Bejil has a strict age verification process for account registration. No one under the age of 18 is permitted to participate in any games.
Transparent information: Each game's stats, odds of winning, and risk level are clearly displayed.
Freedom to set your own limits: You can set your own daily, weekly, or monthly deposit and play limits.
No pressure: Bejil never pressures you to play more or deposit more. Our promotions are always optional.
Support is always available: Our support team and details for professional assistance organisations are always readily available.
Reality Check Reminder: During extended play sessions, Bejil automatically sends you a reminder to take a break.

3 Warning Signs of Problem Gaming

We don't always notice when our gaming habits start crossing a line. Watch out for the signs below, and don't hesitate to take a break or seek help if needed:

Chasing losses by playing over and over again

Hiding your gaming from family or friends

Feeling restless or irritable when trying to stop playing

Spending more than your budget

It's affecting your work, studies, or relationships

Borrowing money or dipping into savings to play

You're no longer finding enjoyment in anything outside of gaming

Playing longer than you planned

If you notice even one of the signs above, reach out to our support team without delay. Acknowledging the problem is the first step toward solving it.

4 Bejil's Protection Tools

Bejil has developed several protection tools to help users stay in control. They are completely free and can be activated anytime from your account settings:

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Decreasing your limit takes effect immediately, while increasing it requires a 24-hour waiting period.

Session Time Limit

Decide in advance how long you'll play each day. Once your time is up, Bejil will automatically end the session.

Reality Check

At set intervals (30 minutes, 1 hour, 2 hours), Bejil will remind you how long you've been playing and how much BDT you've spent.

Cooldown Break

If you need a short break, you can temporarily suspend your account for anywhere between 24 hours and 30 days.

Self-Exclusion

For longer breaks, you can close your account for anywhere from 6 months to permanently. During this period, logging in is completely blocked.

Loss Limit

If you exceed a set loss amount, Bejil will automatically end your session and send you a notification.

5 How to Set Up Self-Exclusion

Feeling like gaming is getting out of hand? Activate self-exclusion right now. The process on Bejil is simple and takes effect immediately:

Log in to your account — Click on your profile icon in the top right corner.
Go to "Responsible Gaming" Settings — Look for the "Responsible Gaming" option in the menu.
Select "Self-Exclusion" — Choose any duration: 6 months, 1 year, 3 years, or permanent.
State a reason (optional) — This helps us improve our service, though it is not mandatory.
Confirm — An OTP will be sent to your registered mobile number. Once you confirm with the OTP, self-exclusion will be activated.

Important: Once self-exclusion is active, your account cannot be reactivated before the set period ends. Think it through carefully before making the decision.

6 Tips for Building Healthy Gaming Habits

The best approach to responsible gaming is building healthy habits from the start. Have fun on Bejil while keeping these guidelines in mind:

Set a budget in advance: Decide how much BDT you're willing to spend before you start playing. Don't go beyond that limit.

Set a time limit: Set a daily limit on your playing time and use an alarm to keep track.

Don't chase losses: Win or lose, keep a healthy perspective — it's all part of the game.

Don't play when angry or upset: Decisions made in the heat of the moment rarely end well.

Keep gaming in balance: Keep gaming alongside family, friends, work, and hobbies — don't let it become your only activity.

Take regular breaks: Take at least a 10-minute break every hour. Get up, walk around, and drink some water.

Remember, Bejil is an entertainment platform. Wins and losses are all part of the game. No gaming platform can guarantee a steady income, so if you're facing financial pressure in real life, seek professional financial advice rather than turning to gaming.

7 Support & Contact

Don't face a gaming problem alone. Bejil's support team and a range of professional organizations are ready to help you:

Bejil Support

24/7 live chat support is available. Whatever your question or request regarding responsible gaming, we're always here to help.

Contact us by email

For specific responsible gaming requests, write to us at: [email protected]

Professional Counselling

We can refer you to local support organizations for consultation with a specialist in gaming addiction.

Emergency support

If you feel the situation is serious, please reach out to a family member or someone you trust right away, and seek professional help.

Your information is secure: All responsible gaming communications are kept completely confidential. Your personal information is never shared with third parties.

At Bejil Responsible Gaming —
Keep the fun, keep the control

In responsible gaming Our Commitment

About Responsible Gaming Frequently Asked Questions

Play safe, Stay in the fun

At Bejil Responsible Gaming — Keep the fun, keep the control